Wells Fargo confirms a general failure after customers report problems with access to the account, sales, Zelle transfers and other transactions
Wells Fargo has confirmed a mass breakdown that prevented customers from accessing their accounts.
Customers began to report problems on Saturday morning, the vast majority unable to connect, according to Broken-down.
Users on social networks have also reported problems with their account sales, transactions and Zelle transfers, with a frustrated user adage He struggled to get answers.
“Local branch without answers on the phone. Mobile bank down. Customer service 57 minutes to get someone and they cannot answer any questions. ”
The bank told the user to send a direct message to get help.
The news station based in New York Pix11 said The bank responded to a request for comments, indicating that system maintenance is to be blamed.
“This morning, our automatic ticket distributors and online banking services have experienced a brief breakdown following the planned maintenance.”
The bank says that all services are now restored.
At the time of publication, DowndeTector indicates that certain user reports “indicate possible problems at Wells Fargo” with dozens of customers signaling connection problems, Zelle and debit card in the last six hours.
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